Cookie Policy

This Cookie Policy explains how Horseshoe Casino uses cookies and similar technologies on its website, including pages connected to the Horseshoe Casino review. It is designed to help you understand what cookies are, why they are used, and what choices you have.

By using this website, you agree to the use of cookies as described in this policy, except where applicable law requires a separate opt-in. Where required, we will ask for your consent before placing certain non-essential cookies on your device.

What Cookies Actually Do Behind the Scenes

Cookies are small text files stored on your computer, phone, or tablet when you visit a website. They help websites remember information about your visit, such as your preferred language, login session, device type, and browsing activity.

Cookies can make a site work more smoothly and can help website owners understand how visitors use their pages. Some cookies last only while your browser is open, while others stay on your device for a set period so your preferences can be remembered the next time you return.

In this policy, the term “cookies” may also include similar technologies, such as pixels, tags, scripts, and local storage tools, when they perform a similar function.

Why We Use Cookies on This Website

We use cookies to support the operation, security, and performance of the website. They also help us improve usability and better understand what content visitors find useful.

Depending on how you use the site, cookies may be used to:

• keep the website functioning properly
• remember your settings and preferences
• help pages load faster and more reliably
• protect against fraud, abuse, and suspicious activity
• measure traffic, engagement, and site performance
• support marketing, advertising, and audience measurement
• improve content, layout, and user experience over time

Some cookies are set by us directly, while others are set by trusted third-party partners whose services we use.

The Key Types of Cookies You May See

Cookies on this website generally fall into four main categories.

Essential cookies

Essential cookies are necessary for the website to function. They support core features such as page navigation, security, network management, consent storage, and access to protected areas.

Without these cookies, some services or parts of the site may not work correctly. Because they are required for basic functionality, they usually do not require user consent where permitted by law.

Functional cookies

Functional cookies allow the website to remember choices you make. This might include language settings, region preferences, accessibility options, or previously entered information.

These cookies help deliver a more personalized experience. If you disable them, certain saved preferences may no longer be available, and parts of the site may feel less tailored to your needs.

Performance and analytics cookies

Performance cookies help us understand how visitors interact with the website. They collect information such as which pages are visited most often, how long users stay on a page, whether an error occurred, and how visitors move through the site.

These cookies typically collect aggregated or de-identified information, although some data may still be treated as personal information under applicable privacy laws. The insights they provide help us improve speed, design, navigation, and content.

Marketing and advertising cookies

Marketing cookies are used to measure the effectiveness of campaigns, limit repetitive ads, and show more relevant promotions or messages based on browsing behavior.

These cookies may be set by advertising partners and third-party platforms. They can track your activity across websites over time to help build an interest profile. If you choose not to allow these cookies, you may still see ads, but they may be less relevant to you.

First-Party and Third-Party Cookies Explained Clearly

A first-party cookie is placed directly by this website. A third-party cookie is placed by an outside service provider whose tools or features are used on the site.

Third-party services may include analytics providers, security tools, embedded content providers, payment-related services, customer support systems, or advertising partners. For example, a third-party provider may place cookies to help us analyze site traffic, deliver chat support, or measure campaign performance.

We may work with service providers connected to website operations, support tools, or business functions. Depending on the services active on the site, these may include user support channels such as chat, email systems, and related customer service features. Horseshoe Casino customer support information currently includes email at “service@horseshoeonlinecasino.com,” phone support at “General Support: 1-888-263-0000,” and casino support at “Casino: 1-866-234-1324.”

Third-party providers use their own privacy and cookie practices. We recommend reviewing their policies if you want more details on how they collect and process data.

How Cookies Improve Security, Speed, and User Experience

Cookies are not only about convenience. They also play an important role in security and site performance.

Security-related cookies can help identify unusual activity, prevent fraudulent behavior, maintain secure sessions, and support account protection measures. Performance cookies can help us identify broken pages, loading issues, and technical bottlenecks so we can make the website faster and more stable.

Functional cookies can improve the user experience by remembering your preferences and making repeat visits more efficient. In short, cookies help the website run more safely, more consistently, and with fewer disruptions.

Consent Choices and Your Control Options

When required by law, we request your consent before using non-essential cookies, such as analytics or marketing cookies. You may be able to accept all cookies, reject non-essential cookies, or customize your preferences through the cookie banner or settings tool presented on the website.

You can also change your choices later, depending on the tools available on the site. Updating your cookie preferences does not usually affect cookies that are strictly necessary for website functionality.

If you withdraw consent for certain cookies, related features may stop working as intended. For example, analytics opt-outs may limit our ability to measure performance, and disabling functional cookies may reset saved preferences.

How to Disable or Delete Cookies in Your Browser

Most web browsers let you control cookies through their settings. You can choose to block cookies, delete stored cookies, or receive alerts before a cookie is placed.

The exact steps depend on your browser, but cookie controls are usually found in the “Settings,” “Privacy,” or “Security” section. Common browsers such as Chrome, Safari, Firefox, and Edge all offer cookie management tools.

Please keep in mind that disabling cookies may affect your experience on the site. Certain pages may not load properly, some preferences may be lost, and some functions may become unavailable.

You can usually manage cookies by:

• deleting existing cookies from your browser
• blocking all cookies or only certain categories
• allowing cookies only from selected sites
• setting your browser to notify you before storing cookies

If you use multiple devices or browsers, you may need to update your preferences on each one separately.

Cookie Retention and How Long They Stay on Your Device

Some cookies are session cookies, which means they are deleted when you close your browser. Others are persistent cookies, which stay on your device until they expire automatically or you delete them manually.

The retention period depends on the purpose of the cookie. For example, a login or session management cookie may last only for the active browsing session, while a preference cookie may remain longer so your settings can be remembered on a future visit.

Where required, we aim to retain cookies only for as long as reasonably necessary for their intended purpose.

Cookies and Personal Information

Some cookies may collect data that can be considered personal information under applicable privacy laws, especially when combined with other identifiers. This may include IP address, browser type, device identifiers, approximate location, pages viewed, and interaction data.

When cookie data is linked to personal information, we handle it in line with our applicable privacy practices and legal obligations. We do not state or imply that cookies guarantee any service outcome, financial result, or user benefit beyond their technical purpose.

Policy Updates You Should Know About

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, website features, or service providers. When we make updates, we will post the revised version on this page and change the effective date where appropriate.

You should review this page periodically so you stay informed about how cookies are being used. Continued use of the website after any updates may be treated as acceptance of the revised policy where allowed by law.

Effective date: July 6, 2026.

Questions About Privacy or Cookies

If you have questions about this Cookie Policy, cookies used on the site, or privacy-related matters, you can contact Horseshoe Casino using the support options below.

Email: service@horseshoeonlinecasino.com

Phone: General Support: 1-888-263-0000

Phone: Casino: 1-866-234-1324

If you choose to limit cookies, the website will still aim to provide a safe and usable experience, although some features may work differently.